IT services built for Bass Coast businesses
From day-to-day helpdesk support to full network infrastructure — we've got your technology covered, so you can get on with running your business.
Managed IT Support
Your IT department — without the overhead
We become your dedicated IT team. Proactive monitoring means we often fix problems before you even notice them, and when something does go wrong, you've got a local expert on the phone — not a call centre.
Enquire nowWhat's included
- Unlimited helpdesk support (phone, email & remote)
- 24/7 system monitoring and alerting
- Patch management and software updates
- Monthly reporting and IT health reviews
Network & Infrastructure
Reliable foundations for your business
A solid network is the backbone of everything you do. We design, install, and manage business-grade networks — from cabling and Wi-Fi to switches, firewalls, and ongoing performance management.
Enquire nowWhat's included
- Structured cabling and Wi-Fi design & installation
- Business-grade switches, routers, and firewalls
- VPN and secure remote access setup
- Ongoing network monitoring and management
Cybersecurity
Keep your business data safe
Cyber threats don't just target big companies. We protect Bass Coast businesses with layered security — from endpoint protection and email filtering to staff awareness training and rapid incident response.
Enquire nowWhat's included
- Endpoint detection and response (EDR)
- Email security and anti-phishing filters
- Staff cybersecurity awareness training
- Incident response and recovery planning
Cloud Solutions
Work from anywhere, with confidence
We help businesses move to the cloud the right way — no disruption, no data loss, and no confusion. From Microsoft 365 setup to cloud backups and remote access, we handle the migration and keep it running.
Enquire nowWhat's included
- Microsoft 365 setup, migration, and management
- Cloud backup and disaster recovery
- Secure remote access and virtual desktops
- Cloud storage and file sharing solutions
General Support
Need a hand with a one-off tech problem? No contract required — we charge a simple flat rate for all general support work, whether it's on-site or remote.
What's included
- PC & Mac troubleshooting and repairs
- Virus and malware removal
- Printer setup and software installs
- New device setup and data transfer
- 2-hour minimum for on-site visits
No hidden fees. Upfront pricing — you'll always know the cost before we start.
Book a Support CallManaged service Pricing
Simple, transparent pricing
No surprise invoices. No lock-in contracts. Just straightforward IT support at a fixed monthly rate.
Essentials
Core IT support for small businesses getting started with managed services.
- Helpdesk support (business hours)
- Remote monitoring and alerts
- Patch management
- Monthly health report
Business
Full-service IT support for growing businesses that need more coverage and security.
- Everything in Essentials
- Extended support hours
- Endpoint security (EDR)
- Email security and filtering
- Priority response times
Enterprise
Bespoke IT management for businesses with complex infrastructure or compliance requirements.
- Everything in Business
- Dedicated account manager
- On-site support included
- Compliance and audit support
- Custom SLA agreements
All plans include unlimited helpdesk support. Prices are per month, ex. GST. Contact us for a tailored quote.
Free assessment
Not sure which plan is right for you?
Let's have a quick chat. We'll assess your current setup and recommend the right fit — no obligation.