Let us be your local IT partner

Managed IT services

Your IT department — without the overhead

We become your dedicated IT team. Proactive monitoring, fast support, and a local expert who knows your setup — all for a predictable monthly rate.

Why managed services?

Hiring a full-time IT person is expensive. Calling someone only when things break is reactive and stressful. Managed IT services give you the best of both worlds — a dedicated local expert looking after your technology every day, at a fraction of the cost of an in-house hire.

We monitor your systems around the clock, apply updates before they become problems, and respond fast when something does go wrong. You get predictable costs, fewer disruptions, and the peace of mind that someone's always got your back.

24/7System monitoring
LocalBass Coast based
FixedMonthly pricing
NoLock-in contracts

What's included in every plan

Unlimited helpdesk support

Call, email, or remote in — we're here whenever your team needs help, with no per-ticket charges.

Proactive monitoring

We watch your systems 24/7 and fix issues before they impact your business.

Patch management

Operating system and software updates applied automatically, keeping your devices secure and stable.

Monthly health reports

A clear summary of your IT environment each month — what we've done, what's coming, and any recommendations.

Simple, transparent pricing

No surprise invoices. No lock-in contracts. Just straightforward IT support at a fixed monthly rate.

Essentials

From $149

per device / month

Core IT support for small businesses getting started with managed services.

  • Helpdesk support (business hours)
  • Remote monitoring and alerts
  • Patch management
  • Monthly health report
Get started
Most popular

Business

From $249

per device / month

Full-service IT support for growing businesses that need more coverage and security.

  • Everything in Essentials
  • Extended support hours
  • Endpoint security (EDR)
  • Email security and filtering
  • Priority response times
Get started

Enterprise

Custom

tailored to your needs

Bespoke IT management for businesses with complex infrastructure or compliance requirements.

  • Everything in Business
  • Dedicated account manager
  • On-site support included
  • Compliance and audit support
  • Custom SLA agreements
Talk to us

Prices are per device, per month, ex. GST. Contact us for a tailored quote for your business.

Common questions

Ready to take IT off your plate?

Start with a free phone assessment. We'll review your current setup and recommend the right plan — no obligation.

WHY US?

Need help with tricky technology, weak Wi-Fi, or setting up a smart home? Bass Coast Technology Solutions can help. We provide patient, friendly, and professional technical support — no jargon, no surprises.

WHERE DO WE SERVICE?

We provide patient, friendly, and professional technical support across the Bass Coast Shire and the broader Gippsland region — including Phillip Island, Wonthaggi, Cowes, San Remo, and surrounds.

HOW MUCH?

  • Flat Rate: $120 per hour
  • No Hidden Fees: Upfront pricing with no surprise charges
  • On-Site Minimum: 2-hour minimum charge for on-site visits

Local, Reliable & Efficient

ABN: 85 297 446 128Call Today for a Free Phone Assessment!Remote and on-site support available