Let us be your local IT partner

General IT support

Tech help when you need it — no contract required

Whether it's a slow PC, a dodgy Wi-Fi connection, or a printer that won't cooperate, we're here to sort it out. Pay only for the time you need, at a simple flat rate.

$120per hour

2-hour minimum for on-site visits. No hidden fees — you'll know the cost before we start.

Book a support call → 0497 667 070

How it works

01

Give us a call or send an enquiry

Tell us what's going on. We'll have a quick chat to understand the problem and let you know if we can fix it remotely or need to come to you.

02

We diagnose and fix the issue

Remote support is often the fastest option — we can connect securely to your device and resolve most issues in under an hour. On-site visits are available across the Bass Coast.

03

Straight-forward invoice

We'll send you a clear invoice for the time spent. No surprises, no lock-in. If the problem comes back within 7 days, we'll take another look at no extra charge.

What we can help with

PC & Mac repairs

Slow computers, crashes, blue screens, hardware faults — we diagnose and fix it.

Virus & malware removal

Infected device? We'll clean it up and make sure it doesn't happen again.

Wi-Fi & internet issues

Dead spots, dropouts, slow speeds — we'll track down the cause and sort it out.

Printer & peripheral setup

Printers, scanners, external drives — we'll get them talking to your devices.

New device setup

Got a new laptop or phone? We'll set it up properly and transfer your files across.

Software installs & updates

We'll install, configure, and update the software you need — safely and correctly.

Email & account setup

New email accounts, password resets, Microsoft 365 — we'll get you up and running.

Smart home & TV setup

Smart TVs, streaming devices, home automation — we make tech simple at home too.

Remote or on-site — your choice

Remote support

Fast, convenient, and often the quickest way to resolve an issue. We connect securely to your device and fix the problem while you watch — or step away and let us handle it.

  • Available same day in most cases
  • No travel time — faster resolution
  • Secure, encrypted connection

On-site support

Sometimes you need someone there in person — for hardware issues, network cabling, or if you'd just prefer face-to-face help. We cover the Bass Coast Shire and surrounding Gippsland areas.

  • Available across Bass Coast & Gippsland
  • 2-hour minimum applies
  • Hands-on help for hardware and setup

Got a tech problem? Let's fix it.

Call us for a free 15-minute phone assessment — we'll tell you exactly what's involved before you commit to anything.

WHY US?

Need help with tricky technology, weak Wi-Fi, or setting up a smart home? Bass Coast Technology Solutions can help. We provide patient, friendly, and professional technical support — no jargon, no surprises.

WHERE DO WE SERVICE?

We provide patient, friendly, and professional technical support across the Bass Coast Shire and the broader Gippsland region — including Phillip Island, Wonthaggi, Cowes, San Remo, and surrounds.

HOW MUCH?

  • Flat Rate: $120 per hour
  • No Hidden Fees: Upfront pricing with no surprise charges
  • On-Site Minimum: 2-hour minimum charge for on-site visits

Local, Reliable & Efficient

ABN: 85 297 446 128Call Today for a Free Phone Assessment!Remote and on-site support available